Farmers Insurance - Glenn Reithinger
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About the Business
COVID-19 Update: We are still open, but for the safety of our customers, agents, and employees, Farmers agents are available online or via phone.
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- Ana E.Gilbert, AZ03Jun 20, 2019
It's hard to give a review of Glenn because I never had the opportunity to actually deal with him directly. This was for home insurance only. None of my emails were responded to by Glenn, and only his assistant ever contacted me. Part way through the dealings, his assistant swapped over from a company email to a gmail.com address. How unprofessional! The quotes I received online, which were obnoxious to retrieve so I ended up with multiple as I compared prices, were absolutely wrong. They ended up being so wrong and Glenn's assistant didn't clarify important information with me so now, more than a month after closing, I receive an email stating that I will be receiving an invoice stating I owe $150 MORE. This is ridiculous. The service is garbage, the prices are garbage, and I still can't even sign in online on their website. AVOID FARMERS. Avoid Glenn.
Helpful 0Thanks 0Love this 0Oh no 0 - Eddie C.Scottsdale, AZ05Apr 12, 2020
Not impressed with my personal service. Never would take my calls, only talked with his assistant Debbie; never reached out and now that he has left Farmers I come to find out that he never reviewed our policies for updates. I have been with them for 24 years and was overpaying the entire time. My new agent reviewed all our policies and has saved us roughly $500 per year. Also gave us discounts with being with Farmers for over 20 years. So, he took advantage of many and got rich from commissions. Suggest your find another agent! Don't know if I am more disappointed or angry.
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