Yelp San Francisco

4/9/2016

This is my second time bringing my vehicle to this shop after an accident. Once again, I had an excellent experience!! The entire establishment is complied of knowledgeable and professional individuals who what to create a welcoming environment. From the front desk staff, the rental car staff (enterprise), to the Manager Mr. Diaz; you are guaranteed a pleasant experience. My repairs were done in a short period of time and I was able to pick up my vehicle looking good as new. They absolutely deserve 5 stars!

4/9/2016

Saddest experience. My flight delayed due to weather 3 hours. You would think the staff would have a little extra patience but apparently Nicole was having rough day herself. I ordered a gin on the rocks and after 20 minutes she brought me whiskey (obviously the wrong order because the color & smell). She looked at me dead in the eye and says "that's Gin, sir." I say no it's not but I'll drink since the flight almost done and she has a melt down over it.
She shows up another 20 minutes later with the correct order sticks it in my face as she tries to keep walking facing the isle…Read more Saddest experience. My flight delayed due to weather 3 hours. You would think the staff would have a little extra patience but apparently Nicole was having rough day herself. I ordered a gin on the rocks and after 20 minutes she brought me whiskey (obviously the wrong order because the color & smell). She looked at me dead in the eye and says "that's Gin, sir." I say no it's not but I'll drink since the flight almost done and she has a melt down over it.
She shows up another 20 minutes later with the correct order sticks it in my face as she tries to keep walking facing the isle super rude again.

I go to take a sip and the captain announces we are arriving in OAK. 2 sips later some other attendant comes and takes my drink out of my hand. I thought I was in the Twilight Zone.

4/9/2016

Wow. Where should I start? The bartender was amazing. But the hostess made us sit at the bar for a half an hour and when the bartender went to check on our reservation, she said oh I was looking for you, not in so sorry this took so long. The sommelier was great came right over and brought us our wine. Then that's when we sat there for over an hour waiting on our appetizer. The salad was great. The. We waited forever for our food to come. And when it can it was way too salty, spicy and undercooked! I saw our waiter speaking to a manager about his last table that got up and left and…Read more Wow. Where should I start? The bartender was amazing. But the hostess made us sit at the bar for a half an hour and when the bartender went to check on our reservation, she said oh I was looking for you, not in so sorry this took so long. The sommelier was great came right over and brought us our wine. Then that's when we sat there for over an hour waiting on our appetizer. The salad was great. The. We waited forever for our food to come. And when it can it was way too salty, spicy and undercooked! I saw our waiter speaking to a manager about his last table that got up and left and then both had a big laugh about it. Then I watched the oyster guy crawling under the bar on his hands and knees multiple times and then carrying food. Gross! Not going there again. Worst experience ever